Sirius Appraisal Services: Using technology to improve your customer experience
Here at Sirius Appraisal Services we strive to be on the forefront of appraisal technology. We use the latest technology available today to complete your appraisal without sacrificing quality or accuracy.
The appraisal process has vastly evolved in recent years and most would say it's much more demanding. We offer the highest quality appraisals and cutting corners has never been an option for us — we've found that the best place to save time is by changing our workflow. The appraisers that have steadily invested in new technology have been the ones able to use their time more effectively and bring their customers more accurate reports, better customer service and faster turnaround times.
Experience the difference a tech savvy appraiser can makeContact us today
Simple online ordering
In the past, most of our orders were ordered via fax and were confirmed with phone calls once we got back to the office. In this scenario, it might of taken far too long to hear back to see if the order could be taken. Things are quite a bit different different now. When an order is placed on the site, we get a digital notification. We can even log into this site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
When you order from Sirius Appraisal Services you can expect us to be concerned about your deadlines. We utilize our resources to reduce the waiting between communications and the faster we can get things done directly effects your bottom-line. By utilizing our website we can reduce the time it takes to finish your appraisal.
Secure appraisal delivery
At the least, you can expect us to deliver your final report electronically as a PDF. Many clients prefer email because they're accustomed to receiving attachments like PDFs in their inbox. It's much more efficient than previously, before the days of email. But,we've even been able to enhance report delivery with this website.
Ever lost a file that was sent to you? Or have you ever had an attachment blocked because it was too big? We provide a solution for those problems, too. When we send an appraisal, the client receives a link via email to retrieve the PDF. By bypassing email completely we get around any problems caused by file size. Best of all, the file is hosted on our site for 90 days. So if you lose the file, you can log back into our site and retrieve it without having to wait on us to send it again.
Tech-savvy data gathering
The appraisal process is nothing if not a detail-oriented routine. We spend much of our time collecting both specific information about the subject property and general data about the local market and developing trends. Once again, technology has stepped in to help Sirius Appraisal Services.
We've learned that taking notes regularly, using pencil and paper, generally takes longer since we have to enter everything back in at the office. Don't be surprised to see us with a tablet or collecting data using a program for our phone that allows us to sketch a floorplan right on site. Rather than using a clumsy, old tape measure, more and more appraisers are adopting accurate laser measuring devices, making even hard to reach areas accesible.
Using this technology allows us to ensure an accurate report, requiring fewer call-backs and revisions. Our goal is to save you time and money.
Digital work file technology
It would be much easier if appraisers could never have to think about an appraisal again after submitting it to the client. However, appraisals are created to show the condition of a property on the inspection date. Therefore, appraisers must retain their reports for 5 years in case any disputes or other matters arise regarding the property.
To sum it all up, Sirius Appraisal Services uses all the technology at our disposal to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we skip the outdated file folders and only need our computer to recall exactly what that job was about.
We wanted to give you a bit of insight into how we use technology daily. Employing the right tools, along with the appraisal know-how you expect allows the appraiser to deliver reports more efficiently, with a higher level of accuracy. The goal is to lower costs, and ultimately save you, our cilent, time and money.